About

New Relic is an all-in-one observability platform that uses artificial intelligence to help engineering teams monitor, debug, and optimize their software applications and infrastructure. Founded in 2008 by Lew Cirne and headquartered in San Francisco, California, New Relic has been a pioneer in application performance monitoring and has evolved into a comprehensive observability platform with AI capabilities integrated throughout. New Relic AI, branded as New Relic Grok and later New Relic AI, is a generative AI assistant that allows engineers to interact with their telemetry data using natural language queries. Users can ask questions like 'Why is my application slow?' or 'Show me error rates for the payment service over the last hour' and receive AI-generated insights, queries, and visualizations without needing to learn the platform's query language (NRQL). The platform provides AI-powered capabilities including intelligent anomaly detection through Applied Intelligence, which uses machine learning to automatically identify unusual patterns in metrics, reduce alert noise through incident correlation, and suggest root causes for performance issues. New Relic's proactive detection continuously analyzes application telemetry to surface problems before they impact end users. The platform covers the full observability stack including APM, infrastructure monitoring, log management, browser monitoring, mobile monitoring, synthetic monitoring, serverless monitoring, Kubernetes monitoring, and error tracking, all stored in a unified telemetry data platform. New Relic operates on a usage-based pricing model centered around data ingestion and user seats, with a generous free tier that includes 100 GB of data per month and one full-platform user. Standard, Pro, and Enterprise plans offer additional users, data volume, and advanced features including HIPAA compliance, data governance, and vulnerability management.

AI Analytics Tools

New Relic's AI capabilities enable advanced analytics across application, infrastructure, and business telemetry data. Its generative AI assistant allows users to query performance data using natural language, while machine learning models automatically surface anomalies, forecast trends, and correlate events across the full observability stack.

AI Automation Tools

New Relic automates incident management through Applied Intelligence, which uses AI to reduce alert noise by correlating related incidents, automatically identifies probable root causes, and routes notifications to the appropriate teams. Its proactive detection features surface issues before they escalate, enabling automated monitoring workflows at scale.

AI Debugging Tools

New Relic's AI assistant helps developers debug application issues by allowing them to describe problems in natural language and receive relevant telemetry data, error traces, and suggested root causes. Its distributed tracing and error analytics capabilities provide deep visibility into application behavior for diagnosing complex performance issues.

AI DevOps Tools

New Relic provides comprehensive observability for DevOps teams with AI-powered anomaly detection, intelligent alerting, and a generative AI assistant for natural language querying of telemetry data. Its Applied Intelligence features correlate incidents across services and suggest root causes, accelerating mean time to resolution for production issues.

Tool Details Freemium

Pricing Freemium (Free 100GB/mo / Usage-based Standard / Pro / Enterprise)
Platform SaaS
Headquarters San Francisco, CA
Founded 2008
Free Plan Yes
API Available Yes
Enterprise Plan Yes
4.5
1 reviews
Ease of Integration
4.5
Data Processing Speed
4.5
Insight Accuracy
4.5
User Interface Clarity
4
Customization Options
3.5
Claude Opus 4.6
AI Review
4.5/5

New Relic AI integrates artificial intelligence directly into one of the most established observability platforms in the industry. Its AI-powered assistant, New Relic AI (formerly NRQL GPT), allows users to query complex telemetry data using natural language, dramatically lowering the barrier to entry for performance analysis and debugging. The platform excels at anomaly detection, root cause analysis, and intelligent alerting, making it a powerhouse for DevOps teams managing complex infrastructure. The freemium tier offering 100GB/month of data ingestion is genuinely generous and lets teams evaluate the platform thoroughly. API access enables deep integrations into existing CI/CD pipelines and workflows. Where New Relic shines brightest is in correlating data across the full stack"from application performance to infrastructure metrics"with AI-driven insights that accelerate mean time to resolution. Limitations include the potentially steep costs at scale with usage-based pricing, and the AI features are still maturing compared to the core platform's robustness. The learning curve for advanced configurations can also be significant. Overall, it's a top-tier choice for teams seeking AI-enhanced observability.

Data Processing Speed
4.5
Insight Accuracy
4.5
Ease of Integration
4.5
User Interface Clarity
4
Customization Options
3.5
Feb 15, 2026