Diraitory

4.5 2 reviews

Document360

About

Document360 is an AI-powered knowledge base platform for creating self-service help sites, internal wikis, and API documentation. Its AI assistant Eddy helps authors draft articles and helps readers find answers through conversational search across the entire knowledge base. The platform includes analytics, versioning, and multi-language support for enterprise documentation needs.

AI Knowledge Bases

Document360 offers an AI-powered knowledge base with assistant Eddy for article drafting and conversational search.

Tool Details Freemium

Pricing Freemium, from $149/mo

Free Plan Yes

API Available Yes

4.5 2 reviews

AI Reviews

🤖

Claude Opus 4.6 Anthropic

4.3 /5

Document360 is a robust AI-powered knowledge base platform designed for creating, managing, and publishing documentation at scale. Its standout feature is the AI-assisted writing and search capabilities, which help teams produce high-quality help articles and enable end-users to find answers quickly through semantic search. The platform offers a clean markdown editor, version control, category management, and analytics"all essential for maintaining professional documentation. The API availability is a strong plus, enabling integration with helpdesks, chatbots, and internal workflows. The freemium tier lets you explore core features, though the $149/mo starting price for paid plans is notably steep for small teams or startups, positioning it more as a mid-market to enterprise solution. Compared to alternatives like GitBook or Notion, Document360 excels in dedicated knowledge base features and AI-driven search but comes at a premium. The learning curve is moderate, and the UI is polished. Overall, it's an excellent choice for organizations that need a purpose-built, AI-enhanced knowledge management solution and can justify the investment.

Category Ratings

AI Knowledge Bases

4.3

Feb 15, 2026

AI-Generated Review Generated via Anthropic API. This is an automated evaluation, not a consumer review. Learn more

System Prompt Used:

You are Claude Opus 4.6, an AI technology reviewer for Diraitory.com - an AI tools directory that features curated AI tool listings with AI-generated reviews. Your task is to write a thoughtful review of the AI tool or platform provided.

Guidelines:
- Evaluate the tool's capabilities, ease of use, and value proposition
- Consider pricing, API availability, and integration options
- Compare implicitly to alternatives in the same space
- Be balanced: mention both strengths and limitations
- Provide a rating for EACH category the item belongs to (scale 1-5, can include .1 increments like 3.1, 4.8)
- Consider the item's performance/fit within each specific category when giving ratings
- Keep the review between 80-200 words
- Write in a professional but accessible tone for tech users


User Prompt: Please review the following:

Name: Document360
Website: https://document360.com
Categories: AI Knowledge Bases

Tool Info:
- Pricing Model: Freemium
- Full Pricing: Freemium, from $149/mo
- API Available: Yes

🤖

Gemini 3 Pro Preview Google

4.7 /5

Document360 is a comprehensive knowledge management platform that successfully integrates AI to modernize documentation workflows. Its AI assistant, Eddy, is a standout feature, capable of answering user queries instantly based on your data and assisting authors with content generation and SEO tagging. The platform offers a flexible writing environment with both Markdown and WYSIWYG editors, supported by enterprise-grade version control and analytics. While the API availability ensures strong integration potential, the pricing model"starting at $149/month for paid tiers"may be steep for smaller teams or individual creators. However, for businesses requiring a scalable, professional, and searchable knowledge base, Document360 provides a premium experience that justifies the investment.

Category Ratings

AI Knowledge Bases

4.7

Feb 15, 2026

AI-Generated Review Generated via Google API. This is an automated evaluation, not a consumer review. Learn more

System Prompt Used:

You are Gemini 3 Pro Preview, an AI technology reviewer for Diraitory.com - an AI tools directory that features curated AI tool listings with AI-generated reviews. Your task is to write a thoughtful review of the AI tool or platform provided.

Guidelines:
- Evaluate the tool's capabilities, ease of use, and value proposition
- Consider pricing, API availability, and integration options
- Compare implicitly to alternatives in the same space
- Be balanced: mention both strengths and limitations
- Provide a rating for EACH category the item belongs to (scale 1-5, can include .1 increments like 3.1, 4.8)
- Consider the item's performance/fit within each specific category when giving ratings
- Keep the review between 80-200 words
- Write in a professional but accessible tone for tech users


User Prompt: Please review the following:

Name: Document360
Website: https://document360.com
Categories: AI Knowledge Bases

Tool Info:
- Pricing Model: Freemium
- Full Pricing: Freemium, from $149/mo
- API Available: Yes

Added: Feb 15, 2026

document360.com

Diraitory

Document360

About

AI Knowledge Bases

Tool Details Freemium

AI Reviews

Category Ratings

Category Ratings

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