AI CRM Tools - Directory w/ AI Reviews

Customer relationship management is becoming more proactive with AI that can predict churn, score leads, and recommend next best actions. Salesforce Einstein sits at the top of the market, embedding AI predictions into its CRM platform. Clay and Bloomreach take different angles — Clay enriches contact data using AI to build hyper-targeted outreach lists, while Bloomreach personalizes e-commerce experiences based on behavioral signals.

Salesforce Einstein 1 4.8 New Salesforce Einstein Paid API Enterprise 2 reviews Salesforce Einstein is the definitive AI-powered CRM solution, embedding predictive analytics, generative AI, and intelligent automation directly into the world's most widely used CRM platform. Einstein enhances every aspect of customer relationship management, from lead scoring and opportunity insi Twilio Segment 2 4.3 New Twilio Segment Freemium Free Plan API Enterprise 2 reviews Segment serves as a customer data infrastructure that unifies profiles across channels and distributes enriched customer data to CRM systems like Salesforce and HubSpot. Its identity resolution stitches together anonymous and known user data into complete profiles, and its AI-powered audience segmen Bloomreach 3 4.2 New Bloomreach Paid API Enterprise 3 reviews Bloomreach Engagement functions as an AI-powered customer data platform that unifies data from all sources into comprehensive real-time customer profiles. The platform enables sophisticated customer lifecycle management, predictive segmentation, and personalized engagement strategies that help brand Clay 4 4.2 New Clay Freemium Free Plan API Enterprise 3 reviews Clay enhances CRM data quality by enriching contact and company records with data from over 100 providers, keeping lead information accurate and comprehensive. It integrates directly with Salesforce, HubSpot, and other CRM platforms to automatically update records with enriched data, job change aler Dynamic Yield 5 4.1 New Dynamic Yield Paid API Enterprise 3 reviews Dynamic Yield enhances customer relationship management by building rich visitor profiles based on behavioral data, purchase history, and preference signals across channels. The platform enables brands to deliver consistent personalized experiences throughout the customer lifecycle, from acquisition Monday.com AI 6 3.9 New Monday.com AI Freemium Free Plan API Enterprise 2 reviews Monday CRM leverages AI to enhance sales pipeline management with intelligent lead scoring, automated follow-up suggestions, email composition assistance, and deal forecasting capabilities. The AI analyzes historical sales data to identify winning patterns, predict deal outcomes, and recommend optim MonkeyLearn 7 3.8 New MonkeyLearn Freemium Free Plan API Enterprise 2 reviews MonkeyLearn integrates with customer relationship management tools like Zendesk and Freshdesk to automatically analyze and categorize customer interactions. It can classify support tickets by topic and urgency, detect customer sentiment, and extract key information from customer communications, enha Durable 8 3.7 New Durable Paid 3 reviews Durable includes a built-in CRM system that allows small business owners to manage customer contacts, track leads, and organize client interactions directly within the platform. This integrated approach eliminates the need for separate CRM software, providing a streamlined all-in-one solution for bu