New Relic is an all-in-one observability platform that uses artificial intelligence to help engineering teams monitor, debug, and optimize their software applications and infrastructure. Founded in 2008 by Lew Cirne and headquartered in San Francisco, California, New Relic has been a pioneer in application performance monitoring and has evolved into a comprehensive observability platform with AI capabilities integrated throughout. New Relic AI, branded as New Relic Grok and later New Relic AI, is a generative AI assistant that allows engineers to interact with their telemetry data using natural language queries. Users can ask questions like 'Why is my application slow?' or 'Show me error rates for the payment service over the last hour' and receive AI-generated insights, queries, and visualizations without needing to learn the platform's query language (NRQL). The platform provides AI-powered capabilities including intelligent anomaly detection through Applied Intelligence, which uses machine learning to automatically identify unusual patterns in metrics, reduce alert noise through incident correlation, and suggest root causes for performance issues. New Relic's proactive detection continuously analyzes application telemetry to surface problems before they impact end users. The platform covers the full observability stack including APM, infrastructure monitoring, log management, browser monitoring, mobile monitoring, synthetic monitoring, serverless monitoring, Kubernetes monitoring, and error tracking, all stored in a unified telemetry data platform. New Relic operates on a usage-based pricing model centered around data ingestion and user seats, with a generous free tier that includes 100 GB of data per month and one full-platform user. Standard, Pro, and Enterprise plans offer additional users, data volume, and advanced features including HIPAA compliance, data governance, and vulnerability management.

AI 分析工具

New Relic 的 AI 功能支持跨应用程序、基础设施和业务遥测数据的高级分析。其生成式 AI 助手允许用户使用自然语言查询性能数据，而机器学习模型则自动发现异常、预测趋势，并关联整个可观测性堆栈中的事件。

AI自动化工具

New Relic 通过 Applied Intelligence 自动化事件管理，该功能使用 AI 通过关联相关事件来减少警报噪声，自动识别可能的根本原因，并将通知路由到相应团队。其主动检测功能在问题升级前就能发现问题，从而支持大规模自动监控工作流。

AI 调试工具

New Relic 的 AI 助手通过允许开发人员用自然语言描述问题并接收相关的遥测数据、错误跟踪和建议的根本原因，帮助开发人员调试应用程序问题。其分布式跟踪和错误分析功能提供对应用程序行为的深入可见性，用于诊断复杂的性能问题。

AI DevOps 工具

New Relic 通过 AI 驱动的异常检测、智能告警和用于自然语言查询遥测数据的生成式 AI 助手，为 DevOps 团队提供全面的可观测性。其 Applied Intelligence 功能关联各服务中的事件并建议根本原因，加快生产问题的平均解决时间。